DriveSafe Driving Schools - Boulder - Boulder, Colorado

Monima Monika

The customer service is so bad, specially the boulder one. The lady (who was at the reception yesterday 09/14) was very very rude and they don’t listen to you. For some personal reason we had to cancel out purchase so we went their and told her on 08/30(the same lady who was at the reception yesterday) she told us she will submit a refund request so we came back. after 7 days we received nothing and we called the main office and they said their is no refund note for you for anything. I was so shocked and then she put the request. Yesterday when we told her it’s been 14 days (as we asked for refund at 08/30) and she tried to put the blame on affirm(as we made the purchase through them) and barely listen to the problem. Thank god we got the refund after going to the store 3 times and called them multiple times. Do not go there if you are not from here. Her face yesterday was so cold and the way she was looking at us was so scary that we did something wrong

Maria Rendon

Best place for your teen to take the Driving Skills test! The driving test examiner was not only warm and supportive, but also very clear in instructions and patient, making the whole experience less stressful for my teen. Highly recommended for anyone looking for a supportive environment to complete their driving test!

Sloane Costello

Drive Safe was awesome! An instructor named Brent went out of his way to accommodate a scheduling error on my part. I highly recommended drive safe!

Michael Marks

I cannot recommend DriveSafe. Enrolled my oldest child in the program, completed all phases through classroom, instructional driving, and driving test. Was at the desk at the DMV only to find out DriveSafe did not submit/correctly submit the instructional hours and my child could not be issued a license without that DriveSafe submission. Drove to the Boulder DriveSafe office to see if something could be done. They could not fix the issue and offered a dismissive and snarky response to my exasperation, implying it was a DMV failure. It was not a DMV failure. It was a DriveSafe failure. My child had completed her instructional hours over two weeks prior (final two hours at the Denver office) and they had not properly submitted. Previously, DriveSafe had failed to correctly document my child's completed classroom hours and I had to sit down with them to ensure that that digital record was corrected also.

A return call from the main DriveSafe number placed us in contact with a DriveSafe Investigator who corrected the error and allowed us to complete the licensing process. For that one individual, the Investigator, I am truly appreciative.

For the DriveSafe Boulder office, I have no further remark. Their lack of assistance in correcting this issue and in having any empathy whatsoever has ensured that I will go to another outfit when my other children need to go through the driving permit process. I am okay with the difficulty in scheduling driving hours as that is a product of being busy and short-staffed - I have patience and understanding with that. But to fail utterly at keeping rudimentary records, at prompt submissions of records, at customer service, that I will patronize again.

Lan Sang

DO NOT GO TO THIS PLACE! Very bad place! Unprofessional staff with bad attitude.

I notified the staff when registering for permit test that my current permit will not be expired at the test date, and confirmed many times if it is ok, and she said it’s ok. However, when I took the test and passed, they told me it’s invalid and I need to do it again because my current permit is not expired yet…. And in a very bad attitude !!!

The staff are very rude, unprofessional and the service is poor!

Dr. Tracy McConville

I was at Boulder Drivers Licence DMV today 6/14/24 .
I got there at 9. Walked out at 10.
Delays were because of mistakes on my part.
The women who assisted me were awesome, efficient, friendly & professional.
I regret I don’t remember their names.
They were at stations 4 & 6.

Tina Burghardt

Everyone at Drivesafe was fantastic. Both the Boulder and Longmont offices were helpful and responsive. Jeff the instructor was great. Thank you!

Eliana Walker

My daughter had a great experience taking her license test. She passed her test, Jeff was professional and very good with giving her directions. At the end he explained the areas she needed to improve. The people working at the office were wonderful, kind and very helpful. Couldn’t have been a better experience. Thank you !