Ready, Set, Drive!, Driving School - Schaumburg, Illinois

Janett morenoo

This driving school is phenomenal! i absolutely loved this school , had such an amazing experience. I have had amazing experiences with all of them,.I came to this driving school because it was Highly recommended. So now I’m here writing in a review because I highly recommend this driving school.

BeHonest

Horrible experience! Cathy the receptionist is extremely incompetent and unprofessional. We had 2 appointments booked about 3 weeks in advance, followed all her registration instructions and the day of the first lesson we contacted her to confirm since we had not heard anything from them. She goes on to tell us a whole bunch of nonsensical excuses on why she never booked our lesson and how the instructor is unavailable. If this was the case, why did you confirm our appointment previously and never notify us of any cancellation or issues? We dedicated our work and personal schedule to accommodate these lessons and were completely ignored and kept out of the loop.

To top it all off, despite this being 200% her fault, Cathy was very rude, argumentative, and acted like it was somehow our fault that she could not perform her basic job role. She used words to describe my wife and talk to us like “i already told your woman….and i will not argue with you…go find another driving school.” She frankly left me disgusted by her classless communication style and lack of ownership of her mistakes.

If i was the business owner (Joen), i would find better help, or simply get a better website / online scheduling system instead of the very incompetent and extremely rude Cathy. Since Cathy is the person who is the first point pf contact for your customers, it is important for that person to understand customer service and be a bit competent. Currently she is giving your business a bad name.

Daniel Binczycki

I had an amazing experience at this driving school. The lessons were phenomenal in class, and I had exceptionally good in-car driving instructor called Sean Poncin.

Cynthia Malinski

This driving school is phenomenal! They truly help your teenager, feel comfortable and confident behind the wheel in the classroom. They truly care about your child, and that just out to make money. I have had amazing experiences with all of them, but would love to highlight, Cathy And Maggie. I came to this driving school because it was Highly recommended. So now I’m here writing in a review because I highly recommend this driving school.

azuka azokwu

This driving school is amazing. The first time I came to make enquiry for behind the wheel lessons, the way the lady at the office put me through was top notch ( i can't remember her name ) she gave me road manual book to refresh my driving. The instructor they assigned to me was good Shawn, a great guy. He made sure I was comfortable while driving, he made sure I asked questions. Thank so you so much for a great lesson yesterday.

Molly Southgate

The instructors were all great and gave me a very well rounded driving education! Scheduling drives can be tricky, but overall they were easy to work with and the in-car lessons were supremely helpful. I had Patrick Slein as my classroom instructor (and for one drive) and Sean Poncin for my in-car lessons.

dontcare

I recently enrolled in this driving school with high hopes of receiving quality instruction and successfully obtaining my driver's license. Unfortunately, my experience has been nothing short of disappointing and frustrating.

First and foremost, the biggest issue I encountered was the severe lack of instructors. It seemed like there were far more students than the school could handle with its limited staff. This resulted in long delays and scheduling conflicts that made it nearly impossible to book a driving lesson when I needed it. It's astonishing how a driving school could operate with such a shortage of instructors.

Moreover, the communication from the school was abysmal. I never received clear and timely responses to my inquiries or concerns. Whether it was about scheduling, lesson plans, or administrative matters, it felt like the school was indifferent to my needs as a paying student.

The combination of inadequate staffing and poor communication made my experience with this driving school extremely frustrating and unproductive. It's essential for any educational institution, especially one teaching a skill as crucial as driving, to prioritize student needs and ensure a smooth learning process. Regrettably, this school fell short in every aspect, leaving me deeply unsatisfied with my investment in their services. I would strongly advise prospective students to look elsewhere for a more reliable and student-focused driving school.

Debbie mueller

From the front office to the in class teachers to the driving instructors, were absolutely fantastic! I highly recommend them to help teach your child!
I had no problem with communications at all! They were up and beyond my expectations!